Customer Supplied Meter Reads

We apologize for the inconvenience and we want to correct your bill as quickly as possible.

Please fill out the form below and we’ll contact you with an adjusted bill and next steps to address your possible meter issue.

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Thank you for your assistance in providing actual reads for your water meters.  We’ll update your account and send an updated bill via the provided email address.

Two easy options to provide the reads – upload photos of your meters or enter the meter reads in the fields below.  Either one is fine.  Both is great.

Name *

First

Last

Service Address *

Email *

Account Number if handy

Best callback number & time

Upload your meter photos or enter the reads manually in the fields below.

Date of reads

Meter photo #1 (inside meter)

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

Meter #2 photo (outdoor meter)

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

Manually enter meter reads

1st Meter – Enter Read

Provide us the meter read including all digits including numbers starting with zero. Thank you.

1st Meter Serial Number

For accuracy, please provide us the serial number printed on the top of the meter. Thank you.

2nd Meter – Enter Read

Provide us the meter read including all digits including numbers starting with zero. Thank you.

2nd Meter Serial Number

For accuracy, please provide us the serial number printed on the top of the meter. Thank you.

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